CUSTOMER SPOTLIGHT
Learn how Composiflex improved efficiency, compliance, and
collaboration with KMD Technology Solutions.
David Donahue
Operations Manager at Composiflex, Inc.
The Challenge:
At Composiflex, Inc., like many growing companies, operations were bogged down by inconsistent data storage and manual record-keeping across departments. With no centralized system in place, employees were spending valuable time searching for documents, manually
updating records, and dealing with a lack of cross-functional collaboration. This inefficiency was causing delays, errors, and overall frustration.
David Donahue, the Operations Manager, recalls the frustration:
“Our company faced many of the same challenges that small to medium-sized companies face regarding inconsistent data storage practices across different departments and time-consuming manual record-keeping processes.”
The Solution:
The solution came when Composiflex partnered with KMD Technology Solutions to design and implement a customized data storage and process collaboration platform. The platform streamlined their operations by offering a centralized location for all data, improving collaboration across teams, and automating many of their previously manual processes.
David shares his satisfaction with the results:
“We now enjoy cross-functional collaboration across a customized and consistent data storage platform developed by KMD Technology Solutions.”
This new system not only saved time but also made it easier for the team to work together in real-time, ensuring that every department was on the same page.
Key Improvements:
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Centralized Data Storage: Ensured consistent and organized data access across the company.
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Streamlined Collaboration: Enabled teams to work together more efficiently by sharing data and updates in one platform.
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Automated Training Management: Managers can now track employee training progress without manual spreadsheet management.
A Specific Success Story:
One of the standout successes was the development of a company-wide training platform that brought all of Composiflex’s documented processes, specifications, and work instructions together. The platform was custom-tailored to the company’s needs, allowing them to create consistent training paths for employees based on their individual roles.
David explains:
“In addition to simply storing data more efficiently, KMD Technology Solutions worked with us to develop a company-wide training platform that allows us to utilize all of the documented processes, specifications, and work instructions that we have developed over the years. The platform has been custom-tailored to our needs and allows us to build consistent training paths and employee assessments based on individual roles.”
As a result, managers no longer have to manually track progress or update spreadsheets, and employees can access training materials relevant to their roles, making onboarding and development more efficient.
Impact on Efficiency and Compliance:
Before implementing the solution, Composiflex’s document control process required a single manager to manually monitor every document created or edited to ensure proper compliance.
With KMDProjects, the process became automated, significantly reducing the time spent on administrative tasks.
David highlights the difference:
“Our document control process used to require a single manager to personally monitor every document that was created or edited to ensure proper document control measures were executed. With our software from KMD Technology Solutions, our document control process is now automated, saving countless hours of administrative labor.”
What David Appreciates Most:
David emphasizes how important it was for Composiflex to have a customized solution rather than a one-size-fits-all product. Working closely with KMD Technology Solutions, Composiflex was able to design a platform that met their specific needs and helped eliminate the inefficiencies caused by using disparate systems.
“We love the fact that we did not have to settle for a packaged solution that did not meet all of our needs. We have been able to work with KMDProjects to create customized solutions that fit our needs more appropriately.” — David Donahue
How David Would Describe the Product:
When David talks about the solution, he speaks with confidence about how KMDProjects has impacted the company:
“When someone asks me what KMD Technology Solutions has done for Composiflex, I respond with, ‘KMD Technology Solutions has worked with our team to create a customized data and process collaboration platform.’” — David Donahue
Would David Recommend the Software?
David is enthusiastic about recommending KMDProjects to other companies. He believes the platform is ideal for businesses looking to break down departmental silos, improve quality management systems, and create efficient access points to data across teams.
“I would absolutely recommend KMDProjects to other companies. If you want to tear down departmental silos, improve the capabilities of your quality management system, and create efficient access points to your data, then KMDProjects is the right solution.” — David Donahue
Rhonda Sutter
Quality and Compliance Manager
The Challenge:
Before implementing KMDProjects, Rhonda was dedicating countless hours of personal time to manage compliance and quality assurance processes. She was constantly overwhelmed by the demands of tracking FAR/DFARS reviews and other compliance requirements. The struggle of staying on top of revisions, audits, and keeping processes organized was not only exhausting but also time-consuming.
“I was working hours and hours of my personal time to keep up with quality and compliance requirements. KMD was able to give me back my time, that to me is precious!” — Rhonda Sutter
The Solution:
Since adopting KMDProjects, Rhonda has experienced significant improvements in both efficiency and accuracy. The system allows her to manage compliance and revision control while enabling other team members to make necessary revisions. Audits and compliance checks are now easier, quicker, and more accurate, drastically reducing the time spent on corrections and providing auditors with the objective evidence they need at the touch of a button.
“Not only am I able to keep up at work, but the system they developed allows others to make revisions, while still allowing me to control compliance and revision control.” — Rhonda Sutter
Key Benefits:
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Time Savings: The software has streamlined every aspect of Rhonda’s work, from RFQs to shipping, and has completely eliminated the need for manual auditing and managing spreadsheets.
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Enhanced Collaboration: Multiple people can now work on projects in parallel, without having to wait for someone to file or complete a task. This collaboration has greatly improved team efficiency and reduced unnecessary meetings.
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Impressive Compliance Management: The system automatically generates compliance declarations for purchase orders and contracts, and it even scans government websites for FAR/DFARS revisions, eliminating the need for Rhonda to spend days validating updates.
“Reduces over time…Spent hours managing spreadsheets and lists, that is no longer required. And this software links all aspects. It just flows…”
— Rhonda Sutter
Success Story:
One of the most notable impacts of the system has been Rhonda’s ability to keep up with FAR/DFARS reviews without working evenings and weekends. KMD Technology Solutions developed a system where FAR/DFARS compliance is tracked automatically, and tasks are generated if any new revisions need attention. This automation has not only saved Rhonda valuable personal time but has also improved the overall efficiency of the compliance process.
“KMD Technology Solutions developed a program where I went through all FAR/DFARs and listed our compliance or not applicable to our business. Now, when customer service gets a purchase order, they scan the PO, and the system automatically produces the compliance declaration.” — Rhonda Sutter
Impact on Compliance, Efficiency, and Cost Savings:
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Streamlined Processes: The software has integrated all aspects of the business, making it easier to manage compliance, vendor relations, RFQs, complaints, calibrations, and more—all in one centralized location.
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Reduced Audit Time: With everything organized and accessible in one system, Rhonda’s team spends less time on audits and more time focusing on other critical tasks.
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Cost Efficiency: The system’s automation has reduced the need for overtime and manual processes, leading to significant cost savings.
“Every manager had their own way of documenting and storing company information for their own departments. KMDProjects allowed us to streamline and organize it all in such a way that it’s uniform across all departments. One central location.” — Rhonda Sutter
What Rhonda Appreciates Most About KMDProjects:
Rhonda is especially appreciative of how KMD’s team listened to her needs and provided a tailored solution that has enhanced her already mature Quality Management System.
“KMD Technology Solutions listened to our needs, finds a solution. We had an established, mature Quality Management System that was good, but KMD has enabled us to improve and refine, taking us to the next level.” — Rhonda Sutter
Final Thoughts:
When asked if she would recommend KMDProjects, Rhonda’s response was unequivocal.
“YES! Everything I listed above! It’s a no-brainer. It will improve your Quality Management System, impress your customers and auditors, and in the long run, it will save money and resources.” — Rhonda Sutter
Nathan Junk
Engineering Manager
The Challenge:
Before implementing KMDProjects, Nathan and his team faced several obstacles in their project management process. Each project manager used their non-standardized approach, making collaboration difficult. Additionally, data storage was disorganized, leading to frustration for individuals outside of the design team who struggled to locate important project data.
“Non-standard planning approaches. Each project manager had a different technique. The planning was not easy to share for collaboration efforts.”
— Nathan Junk
The Solution:
Since adopting KMDProjects, Composiflex now has a streamlined, standardized system that provides clear visibility into all ongoing projects. With precise dates, action items, and program needs, the solution allows everyone on the team to see and contribute to project progress. Additionally, the ability to link critical data has enabled non-technical individuals to access important information quickly and easily.
“We have a clean, standardized view of all programs with precise dates, action items, and program needs. This is now a system that all can visually understand and be a part of.” — Nathan Junk
Key Benefits:
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Standardized Project Management: KMDProjects has created a unified, easy-to-understand system that enables everyone to track project progress, collaborate more effectively, and access key information.
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Improved Collaboration: By providing visibility into active projects at various stages, KMDProjects has improved collaboration and information sharing, allowing teams to understand and contribute to real-time progress.
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Faster Data Access: Critical data can now be linked and accessed more quickly, reducing time spent searching for information and allowing for better decision-making.
“Seeing all active projects in different stages has provided much-needed visibility to the Company. This shows the progress of new projects and gives us an
understanding of capacity as projects flow through the development process.” — Nathan Junk
Success Story:
One of the most impactful benefits has been the increased visibility of active projects at different stages. This has provided Nathan and his team with a clear understanding of the company’s overall project capacity, allowing for more informed decision-making and improved project flow. Collaboration has increased as teams can now capture and understand more information in real-time.
“Collaboration has increased, allowing for more information to be captured and understood in real time.” — Nathan Junk
Impact on Compliance, Efficiency, and Cost Savings:
- Time Savings: KMDProjects has saved significant time by reducing the need for manual
tracking and searching for data. This time savings translates into cost savings, as project management is now more efficient. - Improved Efficiency: With everything in one place, project managers spend less time on administrative tasks and more time on strategic initiatives, improving overall productivity.
“This has proved to be more of a time savings, which converts to cost savings as less time is needed to manage projects and less time is spent searching for data.” — Nathan Junk
What Nathan Appreciates Most About KMD Technology Solutions:
Nathan is especially impressed by the personalized approach that KMD Technology Solutions takes. Instead of offering a one-size-fits-all solution, the team listens to the end user’s needs and provides a tailored solution that fits the company’s unique requirements.
“The KMD Team is very knowledgeable and always open to hearing from the end user, allowing for tailored solutions instead of a cookie-cutter approach. As a small business, we feel heard and understood.” — Nathan Junk
Final Thoughts:
When asked if he would recommend KMDProjects, Nathan emphasized the exceptional user experience that sets it apart from other project management solutions.
“Yes, I would recommend the software, but I would classify it more as an experience. The user experience is incredibly clean, allowing for simple review and
tracking of all actions needed for the day.” — Nathan Junk
Why KMDProjects?
KMDProjects provides companies with the tools they need to streamline processes, improve compliance, and save time and money. Just like Rhonda, countless other managers can benefit from a solution that integrates all aspects of their operations into one efficient system.
Ready to streamline your operations?
Contact us today to learn how KMDProjects can help transform your business.